NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

Answer Total
Very Good 1224
Good 70
Neither Good Nor Poor 15
Poor 5
Very Poor 4
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Good communication, clear and precise diagnosis. Clear instruction on therapy action. Friendly and comfortable experience throughout. Thursday 2 April 2026
Eventually got a F2F appointment which was very thorough Thursday 2 April 2026
I needed to see a Dr and was pleasantly surprised to get an appointment for the same day. Thursday 2 April 2026
Dr J was very sympathetic and gave me time and respect Thursday 2 April 2026
Appointment was 25 minutes late and then was given nothing for my pain Thursday 2 April 2026
It was ok. I booked a double appointment but he had me out before the first one ended, sending me sheets of physio on email . I think he didn't properly listen to me and treated what I went with like they would be fixed with physio, when I've previously had physio in some of the places and still do it . I will self refer to multi skeletal clinic and see if they can help me further. Thursday 2 April 2026
Staff member was very understanding and I felt listened to during my review Thursday 2 April 2026
Excellent GP surgery Thursday 2 April 2026
I was extremely satisfied with my experience Thursday 2 April 2026
All the staff at the surgery are just super- professional, kind , empathetic- we are so lucky to belong to the practice Thursday 2 April 2026