Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We will have your new prescription ready for collection from the surgery or the pharmacy of your choice within 48 hours (2 working days).

If you require a prescription urgently, please let the receptionist know and we will do our best to arrange this for you. Please note this can only be done in cases of true emergencies eg running out of insulin/inhalers for example.

prescription

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information about electronic prescribing services.

Acute Medication Requests

Anything not on your repeat list will be classed as an acute prescription. All acute requests are considered carefully by the doctor and will not automatically be given.

These requests may take longer than 48 hours.

Medication Prescribed by the Hospital or other Health Care Professional

We are notified by letter of any changes to your medication list. Please be aware that these letters can take time to arrive and the GP will not be able to do a prescription safely until the information arrives.

Some medication can only be prescribed by the hospital - particularly new or very specialist drugs.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am.
  • fill in our medication query form.

Medication reviews

Patients on repeat medication will be asked to see our clinical pharmacist at least once a year for review. A notification should appear on your repeat slip - please do not ignore these reminders!

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Page last reviewed: 30 October 2023
Page created: 30 October 2023